CIRD-CENTER FOR INTEGRATED RURAL DEVELOPMENT
ITFT EDUCATION GROUP, CHANDIGARH - RURAL PROJECT PORTAL
AAJEEVIKA/ SGSY SPECIAL PROJECTS
 
Implemented by
ITFT Education Group, Chandigarh
  • 0

CURRICULUM AND DESIGN

Trade Name

IT Skills Domain

Trade Domain

Soft Skills Domain

Hospitality & Hotel Management

Skills Acquired at the end of the module

Basic computers, MS Office, Internet skills, email handling, google search, internet transactions

Introduction to hospitality, Overview of hospitality, travel and tourism industry, Define hotel, Different types of hotels, Different dept in hotel, Basic – introduction to front office, housekeeping, food & beverage.

Basic Communication Skills – Soft Skills, Interview Skills, Corporate Etiquettes & Manners, Pre Interview Preparations, Personality Development, Personal Grooming, Team Building Exercises, Job/ Employment Scenario

Duration (Days)

13

26

13

Banking and Insurance

Skills Acquired at the end of the module

Basic computers, MS Office, Internet skills, email handling, google search, internet transactions

Introduction to Banking – types, functions and services offered, Financial organizations, examples of private and govt held banks, Introduction to insurance industry, Insurance industry in India

Basic Communication Skills – Soft Skills, Interview Skills, Corporate Etiquettes & Manners, Pre Interview Preparations, Personality Development, Personal Grooming, Team Building Exercises, Job/ Employment Scenario

Duration (Days)

13

26

13

Sales & Marketing

Skills Acquired at the end of the module

Basic computers, MS Office, Internet skills, email handling, google search, internet transactions

Introduction to Sales and Marketing concepts, Marketing – Special focus on Service Industry, Concept of telemarketing, Product and concept selling, Selling skills and techniques, Developing selling skills, Trends in Marketing, 4pcs of marketing, 7cs of marketing, Market segmentation, Marketing communications, Role plays

Basic Communication Skills – Soft Skills, Interview Skills, Corporate Etiquettes & Manners, Pre Interview Preparations, Personality Development, Personal Grooming, Team Building Exercises, Job/ Employment Scenario

Duration (Days)

13

26

13

Retail Management

Skills Acquired at the end of the module

Basic computers, MS Office, Internet skills, email handling, google search, internet transactions

Introduction to Retail Industry, Components of Retail Industry, Retailing in India, Career in retailing, skills required, Retail formats (departmental store, hypermarket, speciality store, mall, etc.), Company Profiles, Role Plays

Basic Communication Skills – Soft Skills, Interview Skills, Corporate Etiquettes & Manners, Pre Interview Preparations, Personality Development, Personal Grooming, Team Building Exercises, Job/ Employment Scenario

Duration (Days)

13

26

13

IT Enabled Services

Skills Acquired at the end of the module

Basic computers, MS Office, Internet skills, email handling, google search, internet transactions

Computer fundamentals, Windows, Microsoft word, PowerPoint, Introduction to Excel, Introduction to internet, Typing, Basics of Internet

Basic Communication Skills – Soft Skills, Interview Skills, Corporate Etiquettes & Manners, Pre Interview Preparations, Personality Development, Personal Grooming, Team Building Exercises, Job/ Employment Scenario

Duration (Days)

13

26

13

BPO & Call Center

Skills Acquired at the end of the module

Basic computers, MS Office, Internet skills, email handling, google search, internet transactions

Introduction to call centre/BPO industry, Telephone Handling/ listening skills, Mock Calls -  Practice session, Customer Care, Video and Audio Presentationst

Basic Communication Skills – Soft Skills, Interview Skills, Corporate Etiquettes & Manners, Pre Interview Preparations, Personality Development, Personal Grooming, Team Building Exercises, Job/ Employment Scenario

Duration (Days)

13

26

13

(Basic Services)  Professional Household Manager

Skills Acquired at the end of the module

Basic computers, MS Office, Internet skills, email handling, google search, internet transactions

Home and property maintenance, Culinary and Cooking, Housekeeping, Laundress, Pet care, Child care/education, Vehicle maintenance, Transportation and travel, Senior companion, Organizing administrative tasks and assisting with scheduling, Shopping and errands, Entertainment and event planning, House sitting, Property Caretaking, Administrative

Basic Communication Skills – Soft Skills, Interview Skills, Corporate Etiquettes & Manners, Pre Interview Preparations, Personality Development, Personal Grooming, Team Building Exercises, Job/ Employment Scenario

 

Duration (Days)

13

26

13

 

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